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Hi. I'm Betina

Lead QA Engineer

Deliver Exceptional Quality. Every Time.

Partner with a seasoned QA consultant who implements end-to-end quality strategies to mitigate risks and ensure your software consistently delights users.

Consulting Services

Revamp Your Software with Customized QA Solutions

Take your product to the next level with an extensive quality strategy that promotes continuous integration and effortless deployment. I offer agile QA consulting, Scrum or Kanban, so you can make the best of your software by having a tailored, risk-based testing practice.

Precision Testing that Ensures Excellence

From comprehensive functional testing, including requirements analysis, and exploratory and regression tests, to solid web automation and cross-platform tests, each test is designed to meet your needs. I take special care to ensure WCAG accessibility guidelines and cross-browser compatibility while delivering sharp and actionable insights and metrics.

Let’s Work Together for Success

No matter how big the boost you require, short-term or long-term QA provider, or a permanent full-time team member, I'm here to make a significant impact. With me, your software quality will be enhanced one tailored test at a time.

Functional Testing

Key QA strategies & execution

End-to-End QA

Test Strategy and Test Plan Test Strategy & Test Plan
Risk-based Planning Risk-based Planning
Smoke, Sanity, E2E, API Smoke, Sanity, E2E & API
Exploratory and Regression Exploratory & Regression
UAT and Pair testing UAT & Pair testing
Defect Management Defect Management
Monitoring and QA Metrics Monitoring & QA Metrics
Continuous Improvement Continuous Improvement

Compatibility & Accessibility

Testing environment details

Browser Testing

Chrome
Edge
Safari
Firefox

Cross Platform Testing

Desktop
Tablet
Cellphone
Android
iOS

Web Accessibility

wcag

Web Automation Testing

Automated test approach & execution

Web Automation Testing

Risk Analysis
Scope Definition
Script Creation
Execution & Reporting
Analysis & Monitoring
Ongoing Maintenance
Hire Betina
Hi there 👋🏽. Betina here, an independent Consultant and Lead QA Engineer with 18+ years of industry experience. Exploratory and user acceptance testing, accessibility testing, and test automation are my areas of expertise.

To ensure successful verifications and edge case scenarios, I focus on supporting product owners, bridging the gap between implementation and requirements. Moreover, I assist developers in shipping user stories and specifications and focus on prioritizing user experience and accessibility.

Let’s work together and turn challenges into high-quality, innovative solutions!
Skills:
Zephyr Scale
Jira
Cypress
Git
GitHub
GitHub Actions
Docker
Jenkins
Postman
JMeter
JSON
Slack
Trello
HTML
CSS
VScode
Experience:
Lead QA Engineer
Remote - On-site - Hybrid

Solving complex software problems using risk-based QA and agile methodologies. Delivering high-quality functional, WCAG-accessible, automated testing to delight customers and lower costs.

Lead QA Engineer
2023 - 2024, at Help ScoutHS's logo
Remote

Directed QA initiatives and created shift-left testing innovation, reducing defects by 47%. Streamlined processes, collaborated across functions, and mentored a remote global team.

Senior QA Engineer
2017 - 2023, at Help ScoutHS's logo
Remote

Created test plans and testing strategies, executed end-to-end and exploratory tests. Optimized Cypress suite to 23% quicker, ensured cross-browser and WCAG accessibility compliance.

Quality Assurance Specialist
2015 - 2017, at Nova Scotia Power, Inc.Nova Scotia Power's logo
On-site (Halifax, Canada)

Led 45 testers in running 560 tests for the Next Gen Firewall project and tested 440 web and desktop applications. In addition, led 30 business users in running 610 tests for Allegro implementation. Created test strategies and plans, docs, and metrics.

QA Lead
2014 - 2015, at Olapic Inc.Olapic's logo
Hybrid (Córdoba, Argentina)

Built and led a QA team and cut customer defects by 50% within 3 months. Automated 970+ REST API tests; spearheaded QA across teams and mentored backend and analytics in BDD.

Test Leader & Release Manager
On-site (Córdoba, Argentina)

Directed organizational release management process for a Scrum team of 9 members. Oversaw testing activities for multiple concurrent releases of the Motorola Merchandiser product.

Quality Assurance Engineer
2006 - 2008, at Motorola MobilityMotorola Mobility's logo
On-site (Córdoba, Argentina)

Conducted full-scope testing, including functional and exploratory, automation and performance. Automated 200+ API tests using JS, Selenium and TestComplete, JMeter and Postman.

Recommendations
Recommended
Betina is thoughtful and collaborative, and contributes meaningful feedback to the product discovery process. She's also a champion for building accessibility into product practices, and would often lead special initiatives to evaluate opportunities to improve. It was great having her eye on things, because she has such a deep understanding of the experience and a strong attention to detail during testing. Betina is an awesome partner!
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Ai-ling Chang Verified badge
Product and Technology Executive
December 11, 2020
Recommended
I had the pleasure of working with Betina as her manager on the Growth Team at Help Scout as well as on several cross team initiatives after I stopped being her direct manager. What truly distinguishes Betina is her comprehensive understanding of a project and her detailed execution. She navigates complex challenges with ease, always with a clear vision and a detailed plan of action. Betina would be an extraordinary asset to any team. I am confident in her continued ability to excel wherever her career may take her.
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Julie Cousins Verified badge
Engineering Leader, Technical Program Manager (PMP)
March 6, 2024
Recommended
I had the pleasure of working with Betina at Help Scout, first in my role as a JavaScript Engineer, and later when I moved into a management role. Betina is an amazing and thoughtful QA who goes above and beyond to make sure that quality work is being delivered. We worked closely together on an accessibility initiative at Help Scout where I was impressed by her thoughtfulness and commitment to getting the job done. This project was a volunteer effort that fell outside her regular responsibilities, but Betina made the time in her schedule, showed up for regular meetings for months, and always had her piece of the work done ahead of time. As a manager, I frequently heard other leaders at the company recognize Betina for being a bar-raiser. I would happily work with Betina again!
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Corey Nilan Verified badge
Engineering Manager at CourseStorm
March 8, 2024
Recommended
Betina is an incredibly smart and reliable QA engineer I've had the privilege to work with on a couple of projects. She always thoroughly checked the feature from any angle, prioritizing customers' experience and going above and beyond to make sure bugs won't make it to the production environment. I felt so much safer knowing someone so thoughtful and knowledgeable as Betina is helping us deliver high-quality solutions. Thanks to her vast product experience and business knowledge she was able to answer tricky questions or reproduce edge-case scenarios hard to imagine. Above all of her knowledge and insights, I always admire Betina's helpfulness. She's always ready to step out of her way to help others with their tasks and questions. She's a hard-working and very reliable team member.
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Agata Niewiadomska Verified badge
Software Engineer at Help Scout
March 10, 2024